ARMA CNC Tube Notcher Return and Warranty Policy

We want the notcher to be a useful tool in your shop, not a purchase you feel stuck with. The policy below separates the 30-day shop-fit return window from the one-year workmanship warranty.

Shop-Fit Guarantee

Use the ARMA CNC Tube Notcher for 30 days from delivery. If it does not earn its place in your shop, contact us for return authorization and send it back. We will refund the product price as long as the machine is complete, unmodified, and not damaged from misuse.

• 30-day return window from delivery
• No restocking fee when the returned machine is complete and not abused
• Refund covers the product price, not original shipping, duties, tariffs, brokerage, or other import costs
• Customer covers return shipping for buyer's remorse, workflow fit, or preference-based returns
• ARMA covers reasonable return shipping when the return is due to a defect or our fulfillment error
• Refunds may be reduced for missing parts, modifications, or damage from misuse

One-Year Workmanship Warranty

ARMA-supplied machine components are covered for one year against defects in materials and workmanship. If something fails under normal use because of a covered defect, we will repair or replace the affected component.

• Covered: defects in ARMA-supplied machine parts, materials, or workmanship under normal use
• Not covered: normal wear, consumables, misuse, abuse, unsafe setup, crash damage, improper maintenance, unauthorized modifications, or third-party equipment
• Plasma cutter consumables and third-party equipment are handled by the original manufacturer warranty
• Photos, video, or troubleshooting details may be required before a warranty return is approved
• When the issue is clearly caused by a covered defect, ARMA will cover reasonable shipping for the repair or replacement process

Before Sending Anything Back

Please contact us before returning the machine or any component. We may be able to solve the issue remotely, and we need to confirm the correct return address, packaging needs, and shipping plan before anything is sent.

Email jon@armaautomotive.com or call/text 250 686 4070.

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